Central TAFE’s E-Counselling is a free confidential online service providing students with support and advice on issues that may be affecting study and well-being.
Do you have questions about:
- mental health issues?
- study problems?
- relationship difficulties?
- stress management?
This online question and answer service is not intended to replace therapeutic face-to-face counselling of an ongoing nature. However, in some circumstances you may feel more comfortable talking to a psychologist via email.
E-Counselling is available to enrolled Central TAFE students. You can access the service by logging into the Student Portal using your student ID and Password.
You can ‘talk’ to a counsellor at any time using the secure e-counselling email. The arrangement allows you to re-read information provided by the counsellor. You and your counsellor can also use your online communication to review what has been discussed and to identify what progress has been made.
E-counselling is available 24 hours a day, 7 days a week and can be accessed from any computer connected to the internet.
We will endeavour to respond to your enquiry within 3 working days. However, if you are experiencing a crisis and require immediate assistance, please contact:
LIFELINE 131 114
CRISIS CARE 1800 199 008
It is important to note that E-Counselling does have some LIMITATIONS, such as the absence of visual/auditory information. In some instances clarification may be necessary on the part of both, counsellor and student. Such open and interactive dialogue is encouraged.
E-counselling may not be appropriate if you are experiencing a crisis, highly complex situations, fear for your personal safety or if you require immediate medical treatment for a physical condition or mental health issue.
In these instances, please refer to the following support agencies who will be able to assist you.
LIFELINE 13 11 14
CRISIS CARE 1800 199 008
KIDS HELP LINE 1800 55 1800
SANE HELP LINE 1800 688 382
SAMARITANS SUICIDE 1800 198 313
Click here for information on Central TAFE Psychologist Services.