Font size: Increase Font Size  Decrease Font Size   Email: Email Article   Print: Print Article  RSS Feed

Refund policy

In order to qualify for a refund, students must formally withdraw in writing or in person at a Student Services counter. It is not sufficient to verbally inform someone at the College of your intention to withdraw.

When calculating a refund of course fees for a student whose fees have been capped at the maximum level, the College will recalculate the fees according to modules/units not affected by the amendment. Should the course fee for remaining modules/units still exceed the fee cap, there will be no refund of course fee payable.

The categories below identify the circumstances in which a refund will be granted.

1. Partial refund of fees on withdrawal within a specified timeframe

A student who formally withdraws from any module/unit is entitled to a partial refund if the withdrawal application is lodged prior to the completion of 25% of the scheduled module/unit hours or within 4 weeks of the commencement of the module/ unit (whichever is sooner). Please note that students who have already paid a deposit may still owe money to the College.

Central TAFE policy regarding amounts to be refunded are available on the back of your enrolment form, please read this section carefully before applying for a refund of fees.

2. Full refund of fees

A full refund of course and resource fees paid will be granted in the event of the following:

A course/qualification or module/unit is cancelled or re-scheduled to a time unsuitable to the student.

An error is made at the time of enrolment eg. If a student is enrolled in a module/unit previously completed and the student is not enrolled in any other modules/units.

The student is offered a full time offer of a place in a university. In this situation, students must provide a copy of the letter of offer before a refund is granted.

3. Exceptional circumstances

The Managing Director may approve a refund of fees at any time in cases of exceptional circumstances that are beyond the control of students.

Pro-rata refunds may be granted in certain circumstances, please refer to the Refund Policy on the back of your enrolment form for further details.

4. Students transferring course enrolments within the College

If a student transfers from one course to another course within the College within the first 4 weeks of semester, fees paid to date will be transferred to the new course. Fees will not be transferred to courses that commence in a different semester.

The student is liable for any additional fee. If the fee in the new course is lower, a refund will be granted in accordance with Category 1.

A full copy of the Central TAFE refund policy is available on the back of your enrolment form, please check this form for any further details.

This policy does not apply to International Students. International Students seeking a refund must contact the International Centre Coordinator.

This policy does not apply to students in a Fee for Service Programme.